Terms & Conditions

Please read through our terms and conditions before making your reservation. By making a booking with Finelines you agree to the terms and conditions listed below. If anything is not clear, please get in touch and we will be happy to explain.


For lesson reservations in advance, payment can be made by credit card, debit card, or bank transfer. For last minute bookings in resort only, payment may be made with cash or credit/debit card.

Online payments can be made securely through Stripe using Mastercard, Visa, American Express and Diners Club. We will send you a link to the payment website in the email when requesting your deposit.

Your lesson reservation will be confirmed only when a non-refundable deposit of 10% of the total cost of your lessons has been received by us.

The remaining balance of the cost of your reserved lessons must be paid in full no later than 60 days prior to the date of your first lesson. You will receive an email and invoice at this time.


We cannot control the weather and occasionally we suffer disruptions due to high winds or bad weather. In the case of lift/piste or resort closure or simply a bad weather day, your injury or your illness, no refund can be offered.
The weather can also occasionally adversely impact travel arrangements and in this case no refund can be offered if you cannot attend your lesson for any reason.
However, where appropriate, we can provide you with a letter for your insurance company to enable you to claim for a reimbursement.

If you need to cancel your booking then please confirm by email to This email address is being protected from spambots. You need JavaScript enabled to view it.

In all circumstances, if you cancel we will retain any deposit you have paid to us.
If you cancel before 30 days prior to the date of your first lesson and have paid in full, we will refund 50% of the total amount you have paid to us.
If you cancel within 30 days of the date of your first lesson, we will not refund any amounts you have paid to us.


Adequate insurance for wintersports is essential, and you will need to verify that, where appropriate, your insurance includes cover for off piste skiing or snow boarding, lift/resort closure due to weather disruption, travel cancellations/delays, and medical assistance services including search and rescue, helicopter transportation and repatriation costs.

Snowboarding and skiing are physical, challenging and can be hazardous and you undertake these activities at your own risk. We cannot be held responsible for injury, losses or accidents sustained during your lesson. We will choose terrain suitable for your level of skiing and snowboarding.

You are responsible for the purchase of adequate and suitable insurance for your needs and requirements.


In regards particularly to morning or afternoon only lessons, you are requested to respect the lessons times confirmed at the time of booking.
If you arrive late the lesson will finish at the agreed time (i.e., this will result in a shorter lesson time).

All prices are for instruction only and you are responsible for all other expenses for example lift passes, adequate insurance, equipment rental etc.

These terms and conditions and the pricing are listed for the Winter Season 2019/2020, and are subject to change at Finelines discretion after the winter.

Your privacy is important to us and we will not share you information with any third party without your consent.

If you would like to get in touch to discuss terms and conditions or if there is something you are not completely happy with please contact me
Nick Woodhead
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Call Office 00 33 6 23 96 81 80